We built the only Renter Management Software solution and have the only track record of centralizing operations for leading property management companies. It creates a unique win-win-win with happier team members, providing excellent branded renter experiences, to create better margins for operators.
Funnel’s new category of Renter Management Software is architected fundamentally differently from the ground up when compared to property management software (PMS).
We put the renter (instead of the property) at the center through a unique, single, centralized guest card, and a platform focused exclusively on front office needs taking care of processes from initial inquiries through renewals. Funnel integrates with all of the leading PMS providers providing a unified source of truth for renter-facing business functions.
Each agent on the property takes on many different roles and responsibilities simultaneously, from sales to back-office management, resulting in inefficient, low-quality work and a poor renter experience.
Each agent can focus exclusively on their most critical tasks, allowing AI and other specialists to handle the rest. This unlocks centralization, role specialization, and cross-selling while enabling a seamless renter experience.
It’s simple. We are the only provider to successfully centralize workstreams across multi-property and portfolio-wide workflows. Our unique architecture allows for innovation at the operating level which gives businesses the flexibility they deserve, gives renters a top tier experience, and allows teams to play to their strengths.
100%
secret shop score
35%
task time savings
$4/5M
realized operational savings
What does Renter Management Software (RMS) enable?
Exceptional renter + resident experiences
Increased margins
Happier teams
Role specialization
AI + automation
Renewals
Mobile-first online leasing
Shared services
Centralization
RMS unlocks flexible operations companies to create specialized teams that attract top talent and allow them to play to their strengths — creating an engaged employee experience.
Finding a new apartment is streamlined and enjoyable as they interact with teams of experts at every step of the leasing process creating an exceptional renter experience.
We’ve documented higher lead to lease conversion, millions in cost savings, and increased sentiment scores from renters. Creating the rarest effect of a win for teams, for renters, and for operators.
In scope, RMS is broader than a single-point solution and narrower than legacy property management systems. RMS only focuses on the renter lifecycle from initial inquiry through renewal, with no property-centric products like accounting or ledgers.
Structurally, the platform is architected around the individual renter through a single centralized guest card — meaning full visibility into your customer’s needs and complete journey across your portfolio.
A single guest card architecture empowers businesses to operate with greater flexibility and centralize their teams’ specialized workstreams. Imitators who link separate guest cards create workaround bandaids, not innovation, failing to meet the needs of today’s teams and renters.
Finally, a renter-first ethos demands more than a “better” or an “improved” renter experience, but business transformation and a perfected renter journey.
