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  • How we help
    • Centralization + role specialization
      Centralized operations, specialized teams
    • AI + Automation
      Automate engagement across every channel
    • Ideal renter experiences
      Consistent experiences from inquiry to renewal
    • Comprehensive renter + resident platform
      Prospect to resident (and beyond) in one platform
  • Our products
    • The Funnel platform
      Renter management from inquiry to renewal
    • Renter-centric® CRM
      Built around the renter, not the property
    • Prospect + resident AI
      Engage prospects & residents 24/7
    • Voice AI + Insights
      Answer & score every call
    • Applications + fraud
      Screen, verify, & stop fraud
    • Resident portal (Nestio)
      Self-serve payments, requests, & renewals
    • Integrations
      Connect with your existing PMS & tools
    • Pricing + Packages
      Plans for every portfolio
  • Our company
    • Why choose us?

    • Why Funnel?
      Lower costs, higher conversions, happier teams
    • Our customers
      The operators who trust Funnel
    • Compare Funnel to the competition
      See how Funnel stacks up
    • Funnel FAQs
      Answers to all your questions
    • Customer Advisory Board
      Customers shaping our roadmap
    • Resources
      Guides, case studies, podcasts, + more
    • About us

    • Our team
      A modern alternative for multifamily
    • Our nonprofit, HOME
      Raising money to support equitable housing
    • Our core values
      The P.I.N.K. values we live by
    • Careers
      Build the future of leasing with us
    • Contact us
      Reach our sales & support teams
    • Forum 2027
      Attend our annual multifamily leadership event
  • Demo request
  • Product Tour
  • Login

Cookies Policy

Last updated:
March 21, 2024

Funnel (“Funnel”, “us”, “we”, or “our”) uses cookies on Funnel’s website, platform, mobile application and other Funnel online services (collectively, the “Services”). By using the Services, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Services, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Services or a third-party to recognize you and make your next visit easier and the Services more useful to you.

How Funnel uses cookies

When you use and access the Services, we may place one or more cookies files in your web browser.

  • To enable certain functions of the Services
  • To provide analytics
  • To store your preferences

We use both session and persistent cookies on the Services and we use different types of cookies to run the Services:

  • Essential cookies. We may use cookies to remember information that changes the way the Services behaves or looks, such as a user’s language preference on the Services.
  • Accounts-related cookies. We may use accounts-related cookies to authenticate users and prevent fraudulent use of user accounts. We may use these cookies to remember information that changes the way the Services behaves or looks, such as the “remember me” functionality.
  • Analytics cookies. We may use analytics cookies to track information about how the Services is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Services to see how our users react to them.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies from service providers we engage, including Google Analytics, to report usage statistics of the Services, improve features and performance of the Services, deliver advertisements on and through the Services, reduce the risk of user fraud, and so on. These service providers may track details about your online activities over time and across different websites.. To opt out of being tracked by Google Analytics across all websites you visit where Google Analytics may be used, visit https://tools.google.com/dlpage/gaoptout.

Additionally, when you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

  • For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
  • For the Microsoft Edge web browser, please visit this page from Microsoft: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
  • For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
  • For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
  • For any other web browser, please visit your web browser’s official web pages.

Do Not Track

Please note that the Funnel Services do not support “Do Not Track” browser settings and does not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personally identifiable information.

Where can you find more information about cookies

You can learn more about cookies from the following third-party websites:

  • AllAboutCookies: https://www.allaboutcookies.org/
  • Network Advertising Initiative: https://www.networkadvertising.org/

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