Multifamily's first AI front-office-only platform
Let’s create the world’s best rental experience.
- Cost savings for owners and managers
- Ideal experiences for renters
- Happier, better teams
Funnel powers 2 million units and is trusted by
uNDER THE HOOD
What’s inside our AI front-office-only platform?
Agentic AI
Prospect and resident AI delivering instant, 24/7 follow-up across email, chat, SMS, and voice
Prospect + resident management
A renter-centric® CRM managing every prospect and resident from one unified record
Resident onboarding + portal apps
Move-ins, payments, maintenance, and renewals in one self-serve mobile-first resident portal
Online leasing + renewals
Mobile-first applications with fraud prevention, instant income verification, and self-serve renewals
AI workflows
AI to nurture every lead with real-time, multi-touch attribution
Reporting dashboard
Flexible, real-time dashboards to analyze every step of the renter journey portfolio-wide
Contact center software
Centralized calling with recording, transcription, and call scoring so no call goes unanswered
ILS syndication
Unit-level syndication pushes accurate listings to every ILS and captures rich lead data
integrations
We integrate seamlessly with your current PMS.
(+ the rest of your tech stack)
by the numbers
Plus, we get results.
35%
task time savings
$4-5M
annual savings, plus 50% higher compensation for leasing teams
100%
score in a secret shop
15%
increase in resident retention YOY after centralizing
our partners
Multifamily leaders trust Funnel.
How we help
So why change to Funnel?
Increased efficiency, reduced costs
Mitigate rising operating costs and keep your best people through role specialization.
Work every lead right
Scale your top performers with the help of AI. Guaranteed, personalized, follow-up with every lead.
Ideal renter + resident experiences
Advanced, trigger-based marketing automation for a tailored experience with your brand.
take a touR
Explore on your own time
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Platform overview
Get a high level overview of the Funnel platform. See how our AI + automation can empower leasing teams to operate more efficiently and create consistent renter experiences at scale.
Operational efficiencies
See how Funnel's unique renter-centric® architecture and intuitive CRM dashboard, My Queue, enable centralized operations, breezy cross-selling, and truly efficient operations.
Resident relations + renewals
Learn how Funnel's advanced AI can boost your renewals and optimize the renter experience for everyone involved (prospects, renters, + teams).
Our values
Our “why” includes making the world a better place.
Home by Funnel Inc. — affectionately known as Housing Opportunities Made Equal or HOME — is a 501(c)(3) nonprofit focused on tackling one of our nation’s biggest challenges: equitable housing.
