The front office system of action for multifamily leaders.
Funnel is where renting gets done. We orchestrate AI and human agents together across the entire renter lifecycle, from prospect through renewal, on one platform that connects your data, knowledge, and workflows.
By the numbers
800
basis point improvement in cross-selling
35%
task time savings
$4-5M
annual savings, plus 50% higher compensation for leasing teams
33%
increase in tour-to-lease conversion
“Funnel has been a game changer! I can get what used to be hours’ worth of communications knocked out in 15 minutes of working through my queue. Funnel offers me the peace of mind that all prospects and residents alike have timely access to our team no matter what the day’s agenda holds.”
Victoria Lewandowski
Leasing & Marketing Manager
Multifamily CRM
Bring your onsite, specialized, and AI agents together on one platform to get work done across the renter lifecycle. Funnel is renter-centric®, built around the renter rather than the property. That elevates every experience and lets teams work across the whole portfolio, not property by property. It gives your human and AI agents the full context on every renter, from first inquiry through renewal. This is the foundation that makes centralization and orchestration possible.
Prospect + resident AI
Funnel's AI agents work the full renter lifecycle alongside your team, not instead of it. Prospect agents schedule tours, gather preferences, answer questions, and surface cross-sell. Resident agents handle renewals, collections, delinquency, mid-lease changes, and work orders. When work needs a human, AI hands off with the full context in the guest card, so your team steps in on what matters. You stay in control of how every agent behaves, property by property.
Online leasing
Renters apply from any device, and Funnel does the verification work behind the scenes. Our FinTech integration confirms income and assets instantly, so your team stops chasing W2s and paystubs. Automations nudge each application forward at every step, and mobile-first, common-sense screening keeps things moving, so you get faster sign times, less manual review, and higher leasing velocity.
ResApp
ResApp is where renters live once the lease is signed. One login connects onboarding, payments, messaging, maintenance, mid-lease changes, and renewals, so the experience stays seamless instead of scattered across tools. It turns stressful moments like move-in into smooth ones, and opens ancillary revenue through amenities renters can book in-app. The result is renters who stay longer.
Learn more
