March 23 2020

To Our Multifamily Community,

In light of the COVID-19 outbreak that has caused a disruption in our world today, we’d like to assure our clients that the health and safety of those around us remain the highest priority. We are taking precautionary measures on doing our civic duty to keep those around us safe by mandating a work-from-home policy and encouraging best hygiene and cautionary health practices to our employees. All the while, our commitment to support our customers remains fully intact. Our support desk remains open, training is still ongoing, and we will continue onboarding new customers as they seek tools to transition into remote leasing teams.

In addition to our internal efforts to help mitigate the spread of the virus, we are continuously thinking of ways to help the multifamily industry get through this difficult and sensitive time. Over the past few weeks, my inbox has been flooded with concerns and worries from our community about the change management struggles and revenue loss associated with transitioning an onsite workforce over to remote.

As your partner, we are here to support and solve your problems by continuing to build products for this new era of leasing. I’m proud to say that Funnel is already equipped with the tools to help companies transition over to a successful remote workforce with little to no effort. I’d like to invite you to consider trying some of our new product offerings that may be an alternative solution, at no cost, by visiting

We know that this is a challenging time, but we are confident that we will bounce back and get through this together. Thank you for your continued loyalty and partnership.

All the best,

Caren Maio

Co-Founder & President of Funnel