We are Funnel.
Multifamily’s first front-office-only AI platform, bringing AI, people, and workflows together from inquiry through renewal. Funnel helps operators improve efficiency, empower their teams, and deliver a connected renter experience.
We know multifamily.
We’ve experienced the renter journey firsthand, and spent years working alongside advanced operators to improve it. We bring AI, people, and workflows together from first inquiry through renewal, giving operators the flexibility to run their business their way and teams more time for the high-value moments that matter most.
We build for what’s next.
Funnel is the proven Funnel, multifamily's first front-office-only AI platform. Built on renter-centric® architecture, it connects data, knowledge, and workflows, orchestrating AI and people across the entire renter journey from first inquiry through renewal. By automating routine work while preserving high-value human interactions, Funnel helps operators standardize execution, improve employee-to-unit ratios, and deliver better renter experiences, without replacing the systems that already work.
Our team thinks, breathes, and lives in P.I.N.K.
Our people power the movement toward a better renter experience. Our mission and values power our people. Learn more about our core values and how we will change the renter experience, by enabling the new operating model.
Steering the ship
Funnel leadership
Tyler Christiansen
CEO + Board Member
Nikki Hand
Chief Product + Customer Officer
Jon Capuano
CTO
Alison Miller
SVP, Compliance + Gen. Counsel
Alex Howe
SVP, Marketing + Growth
Leslie Turner
GM, Professional Services
Carson Hardy
VP, Finance
Chris Brennand
VP, Product + Design
Eartha Williams
Dir., People Operations
Laura Prospero
Dir., Data
Brittany Wagner
Dir., Enablement + Customer Ops
Jennifer Legere
Head of Client Operations
Recognition
Our awards
2025 Finalist: National Apartment Association (NAA) Top Employers
2023 Winner: Globe St. CRE Tech Influencers
2022 Finalist: National Apartment Association (NAA) Top Employers
2021 Finalist: National Apartment Association (NAA) Best Places to Work
plotting our course
Board of Directors
Tyler Christiansen
CEO + Board Member
Mike Britti
Board Member
Noel Fenton
Board Member
John Helm
Board Member
Jerry Davis
Board Member
With support from
Select investors
It’s not enough to build industry-changing tech.
We make the world a better place by fighting housing inequality with our 501(c)(3), HOME by Funnel Inc..
