Multifamily CRM: An essential tool for multifamily property management companies

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The world’s best renter experience starts behind the scenes

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Forum recap | Warnings from the UK, what the future of the U.S. multifamily market could look like with more regulations

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Panel recap | Strategic career planning in the new operating model

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Panel recap | UDR’s next generation of centralization

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Panel recap | From reactive AI to truly agentic systems

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Forum roundup | Keynotes + panel recaps from Day 2 Forum 2026

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Panel recap | Life after the default operating model

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Workshop recap | Operational AI: Protecting the human and brand experience at scale with Laurel Zacher

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Funnel University recap | Funnel training day hosts first graduating class

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Inside the Funnel — Nikki Hand, Chief Product Officer — Multifamily’s future depends on specialization, AI, and human-centered operations

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Inside the Funnel with Mallory Sheibley — Designing AI for a people-first multifamily industry

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Funnel’s 2025: A year of validation + execution

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The hidden costs of doing nothing this budget season

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What’s changed since 2025’s budget season?

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Improve your agent-to-unit ratio

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Secret shops are over. AI unlocks complete operational visibility in multifamily calls

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From move-in to mid-lease: How Funnel’s Resident portal is reshaping the renter experience

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The human advantage in an AI-powered hype cycle

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Multitouch attribution is table stakes

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Funnel myths, busted: Why an AI-infused multifamily CRM isn’t just for the big, the centralized, or the owner-operators

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Apartmentalize 2025: Inside the sessions driving multifamily’s future

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BH and RKW’s playbook for third-party centralization + what it means for your team

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UDR’s portfolio-wide partnership with Funnel delivers real results in Q1 2025

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Forum recap | Fireside chat with Nicholas Thompson wants you to know about AI, power, and the future of being human

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Panel recap | Employee experience in the new operating model

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Forum recap | Inside Funnel’s vision for the future: AI, centralization, and a renter-centric® operating model

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Forum recap | Today in operations. Centralization in action: Lessons from student housing, asset managers, third-party managers and the industry’s top researcher

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Forum recap | Future of agentic AI

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Forum recap | Change management: best practices for championing the new operating model

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Forum recap | Generative AI: What’s next for multifamily?

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Forum recap | Lessons learned from the original centralization pioneers

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Workshop recap: Centralization for third-party managers

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Resolution-based pricing + why it matters in multifamily

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What are agentic workflows, and what do they mean for multifamily?

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A love letter from the humble robot your teams and renters adore. (If we do say so ourselves.)

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Centralization redefined: Why third-party managers must embrace the new multifamily model

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Funnel’s Historic 2024 Unpacked

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New year, same us: Our anti-resolution

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What’s most important in a CRM built for multifamily centralization

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Budget Season Banter with Sarah Bozarth

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The best AI-infused CRM + AI assistant

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Workshop recap: How to cash out on centralized leasing

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Centralized admin: Shared services for residents + back office centralization and maintenance

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A smarter way to approach artificial intelligence: generative AI, industry-specific, or homegrown

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Crack the Code: Boost Renter Sentiment and Drive Retention

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Real Estate Business Analytics and Funnel Leasing Integrate for Streamlined Multifamily Operations + Insights

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Do’s and don’ts of multifamily centralization from companies who have already done it

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Year-in-review, Funnel’s 2023 Unpacked

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Four ways Funnel is the “work bestie” from your leasing teams’ wildest dreams

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CoStar — So long, on-site apartment manager: Landlords favor centralized model, sometimes with bots

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Conversational AI: what it is and why it matters to multifamily leaders

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Why “best-in-class” solutions still earn an “F”

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21 real-estate startups to bet your career on in 2023

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Five Reasons Most AI Sucks

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Five Multifamily Centralization Myths Debunked

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Centralization Playbook: Where People, Processes, and Tech Align

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The tech you need to truly centralize

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Women of Funnel Celebrate Women of Multifamily

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Top Five Benefits of Centralized Leasing in Multifamily

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100% Real Leasing Professional Nightmares

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Funnel Pride Kicks Off Pride Month 2022

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Virtual Leasing Assistants = Real Life Leasing Agents’ BFF

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Centralization Having Big Impact on Client Public Earnings

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Four ways Funnel transformed multifamily operations through the eyes of a (former) Property Manager

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What is a CRM and why should it matter to property management companies?

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Hiring and Retention Solution for Multifamily:
CRM Your Employees Love

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Cortland Leverages Funnel’s Renter-Centric Platform To Build Lasting Resident Relationships

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AI for Good

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How to Build an Internal Women’s Organization (and Why Your Startup Needs One)

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Forbes Council: Addressing Generational Change And Demographics: 15 Tips For Real Estate Leaders

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Virtual Apartment Leasing in the Age of COVID: Funnel Says “Game On”

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15 Ways Real Estate Pros Can Forge Deeper Relationships With Clients

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Customer Journey = Customer Loyalty | OPTECH Footnotes

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All Aboard the AI Train to the Future of Leasing | OPTECH Funnel Footnotes

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Funnel Footnotes: OPTECH 2020

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Funnel Footnotes: APTVirtual

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What Is Automatic Leasing? | Simple Renting Online

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What Is A Virtual Leasing Assistant?

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What is Multifamily Management & How Can it be Improved?

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What Is CRM Property Management?

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Increase lifetime customer value (LTV) and reward loyalty with a multifamily CRM

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Five key benefits of using a multifamily CRM for property management companies

Multifamily CRM: An essential tool for multifamily property management companies

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