Explore multifamily’s only Renter Management Software on your own time.
If you’re like us, you probably want to poke around on your own before talking with someone. Start with our 3 minute overview tour, then explore more Funnel platform deep dives below.
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Platform overview
Get a high level overview of the Funnel platform. See how our AI + automation can empower leasing teams to operate more efficiently and create consistent renter experiences at scale.
Renter-centric® guestcard
Nothing is more important than the renter. Take a tour of the renter-centric guest card to learn how Funnel's approach unlocks all the benefits of the new operating model.
Operational efficiencies
See how Funnel's unique renter-centric® architecture and intuitive CRM dashboard, My Queue, enable centralized operations, breezy cross-selling, and truly efficient operations.
Cross selling
Don't let good leads slip away! See how Funnel's CRM is designed to keep the leads (you already paid for) within your portfolio.
Resident relations + renewals
Learn how Funnel's advanced AI can boost your renewals and optimize the renter experience for everyone involved (prospects, renters, + teams).
Marketing attribution
Wish you could trust your marketing data? See how Funnel sets your teams up for success with actionable, valuable, and trustworthy marketing insights.
Omni-channel communications
Your teams should be able to easily access the information they need about prospects and renters. Learn how Funnel's CRM makes that posssible with streamlines omni-channel communication.
Insights
Insights listens to every call—not just the obvious ones. It delivers real-time AI summaries, performance scores, sentiment trends, and action items, helping your teams coach smarter, convert faster, and finally understand what’s really happening on your phones.
Insights: Resident sentiment
Most operators don't have a clear picture of the resident experience. But Insights gives operators the power to listen to their residents, through AI analysis of resident phone calls you can understand trends, up-level service, and fix ongoing issues.
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One platform. Zero silos. Full control.
Take a side-by-side look at why the world’s largest operators are moving beyond legacy suites and standalone AI.
Renter-centric® architecture
Property-centric
Built renter-first
True portfolio centralization
Site-level silos
Portfolio-wide
NA
Enterprise CRM
Basic / emerging
Since 2019!
AI-focused, limited depth
Online leasing + applications
Within their ecosystem
Full flow, any PMS
Limited
Configurable automations
Rigid, dated
100s of customizable combos
Predefined journeys
AI + human collaboration
Limited AI
AI assisted teams
Autonomous AI only
True omnichannel comms
Partial
Real contact info
Masked / proxy
Modern, purpose-built UX
Outdated interface
PMS-agnostic integrations
Locked into own PMS
Yardi, RealPage, Entrata
Limited
Built exclusively for multifamily
Multi-industry
Syncs with PMS systems
NA
Every 15 minutes
Once per day
Proven centralization partner
9 of 16 largest operators
NMHC Top 50 portfolio-wide
More than half
Limited
Building PMS/accounting software
Proudly not