Articles

Insights, guides, and perspectives on renter management, centralization, and AI from the team at Funnel.

Forum recap | Warnings from the UK, what the future of the U.S. multifamily market could look like with more regulations

The world’s best renter experience starts behind the scenes

Panel recap | Strategic career planning in the new operating model

Panel recap | UDR’s next generation of centralization

Panel recap | From reactive AI to truly agentic systems

Forum roundup | Keynotes + panel recaps from Day 2 Forum 2026

Panel recap | Life after the default operating model

Workshop recap | Operational AI: Protecting the human and brand experience at scale with Laurel Zacher

Funnel University recap | Funnel training day hosts first graduating class

Inside the Funnel — Nikki Hand, Chief Product Officer — Multifamily’s future depends on specialization, AI, and human-centered operations

Inside the Funnel with Mallory Sheibley — Designing AI for a people-first multifamily industry

Funnel’s 2025: A year of validation + execution