"AI allowed our teams to work smarter and insulated our business in a turbulent labor market."

“Centralization freed up our teams to focus on our residents and deliver that above and beyond experience."

“Our teams love the VA (virtual agent). It’s able to weed out prospects that are ‘just looking’ versus the prospects that are actively engaging with the VA, asking questions right away, and actively looking for something to commit to right now.”

“Funnel allowed us to operate how we want to operate. Prior to Funnel, it wasn’t possible to fully centralize our prospect management and lead nurturing activities across our entire portfolio because there wasn’t technology that served the multifamily industry in a way that would allow us to operate our business differently.”

“We’ve found a true partner that is consultative, that helps us think through things as we’re considering a new process.”

“We’ve been happy with our experience of Funnel. Our teams work extremely well together, and we feel like our voices are heard. Most importantly, we share the vision to look at the industry from a customer perspective and put the customer at the center of everything we do. That shared vision has been something that’s really allowed us to take the next step at Cortland.”

“We are on a mission to reimagine the traditional leasing model. Before Funnel we were hamstrung by the limitations of both full-stack and point solution CRM providers to do so. With Funnel’s single guest card architecture there are no workarounds, duplicate guest cards that silo data, or frustrating manual processes in multiple tabs for our team.”